Available for opportunities

Hi, I'm
Bayu Sakalido

|

3+ years keeping cloud infrastructure stable, web and email servers running with data making sense. I live at the intersection of technical support, engineering, and analysis.

Let's TalkView Experience ↓
3+Years in Cloud
∞Issues Resolved
15+Platforms Mastered
terminal — bash
$ whoami
bayu-sakalido

$ cat roles.txt
→ Technical Support Engineer
→ Cloud Support Engineer
→ Data Analyst
→ Migration Specialist

$ ping status
● OPEN TO WORK

$ ▌
Career

Work Experience

A track record of growing technical responsibility and impact.

  • Managed and maintained web hosting environments including cPanel, Plesk, and WHMCS for high-availability operations
  • Optimized NGINX and Apache server configurations, reducing average page response time and eliminating recurring outage points
  • Administered PostgreSQL databases and implemented load balancing across hosting nodes
  • Managed domain registrations, DNS configurations, and SSL certificate lifecycle across multiple clients
  • Implemented security measures including CSP headers, XSS prevention, brute-force mitigation, and SpamExperts integration
  • Built service-level processes for account migration, database provisioning, and backup scheduling
cPanelDNSSSLNGINXPostgreSQLSpamExperts
  • Provisioned and managed cloud virtual machines based on project and client requirements
  • Configured server environments optimized for specific application workloads and resource constraints
  • Planned and executed hosting migration projects including DNS cutover and data integrity validation
  • Administered Microsoft 365 and Google Workspace tenants — user management, licensing, and service configuration
  • Managed VMware environments and executed cloud-to-cloud migrations with minimal downtime
  • Monitored DNS configurations and managed TTL adjustments across multiple client zones
Cloud VMsVMwareMicrosoft 365MigrationLinux
  • Handled first and second-line technical support for hosting, email, and domain infrastructure
  • Managed DNS records including A, CNAME, MX, SPF, DKIM, and DMARC configurations
  • Installed, configured, and renewed SSL certificates across multiple domains and environments
  • Monitored server health alerts across multiple accounts and coordinated escalation procedures
  • Executed email platform migrations between providers with zero data loss
  • Maintained SLA compliance through systematic ticket prioritization and documentation
DNSSSLEmailITSMSLA
Contact

Let's work together

Have a cloud infrastructure challenge, a migration project, or need reliable technical support? I'm open to freelance engagements and full-time opportunities.

contact@bysaka.idLinkedInGitHubInstagram

Available for new opportunities

Ready to solve your next infrastructure challenge

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© 2025 Bayu Sakalido

Technical Support · Cloud · Data · Migration